Or contact directly:

Keith Okeson  (kokeson@lifecaremc.com)
President / Chief Executive Officer
218-463-4300

Cathy Huss (chuss@lifecaremc.com)
Chief Financial Officer
218-463-4763

Shannon Carlson (scarlson@lifecaremc.com) 
Senior Leader
218-463-4313 or 218-782-4000

Deb Haugen  (dhaugen@lifecaremc.com)
Senior Leader
218-463-4314

Sue Lisell (slisell@lifecaremc.com)
Senior Leader
218-463-4315

Milly Prachar (mprachar@lifecaremc.com)
Senior Leader
218-463-4311

Julie Pahlen, RN BS PHN (jpahlen@lifecaremc.com)
Director- HomeCare, Hospice & Public Health
218-463-3211

Sharlene Peterson, R.T. RDMS RVT (speterson@lifecaremc.com) 
Director of Imaging Services
218-463-4308

Jessica Kuznia, MPT (jkuznia@lifecaremc.com) 
Director of LifeCare Rehabilitation Services
218-463-4756

Nima Mostofi, MT (ASCP) (nmostofi@lifecaremc.com) 
Director of Laboratory Services
218-463-4744

Carol Klotz (cklotz@lifecaremc.com)
Director of Human Resources
218-463-4309

Shellie R. Mekash (smekash@lifecaremc.com) 
Director of Health Information Management
218-463-4743

Roxanne Fabian, RN, DON (rfabian@lifecaremc.com) 
Director of Hospital Nursing
218-463-4750

Jan Carr (jcarr@lifecaremc.com)
Director of Social Services, Discharge Planning, and Swing Bed Program
Director of Behavioral Health
218-463-4732

Chris Berger, RRT RCP (cberger@lifecaremc.com)
Director of Respiratory Care/Pulmonary Rehab/Sleep Studies
218-463-4708

Concerns by Mail or Phone
Once you are at home, sometimes it is more convenient to either write a letter or contact a person by phone about an area of satisfaction or concern. The appropriate contact information is as follows.

LifeCare Medical Center Senior Leader of Performance Improvement
715 Delmore Drive, Roseau, MN 56751 218-463-4311

or

LifeCare Medical Center President /CEO
715 Delmore Drive, Roseau, MN 56751 218-463-4300

Joint Commission
LifeCare Hospital, LifeCare Hospital Laboratory, LifeCare Home Care and Hospice are accredited through the Joint Commission to ensure quality and safety in our programs and services. If you have a patient quality or safety concern related to one of these areas that cannot be resolved by LifeCare Medical Center, you may contact The Joint Commission for help in seeking resolution to your concern.

Office of Quality Monitoring
Joint Commission One Renaissance Blvd.
Oakbrook Terrace, IL
60181 (630) 792-5636 complaint@jcaho.org 

Minnesota Department of Health
Consumers of health care services have a responsibility to promote the highest quality of care. If you witness a suspected violation of health department regulations, patient and residents' rights or the MN Vulnerable Adults Protection Act (physical or mental abuse, neglect, or unexplained injury) contact:

Office of Health Facility Complaints (OHFC).
PO Box 64970
St. Paul, MN 55164-0970
(800)369-7994